Winter Gardenz is committed to protecting your privacy. We treat this issue very seriously. Under no circumstances will we ever distribute, sell or rent any information about you to anyone else.

Customer details are only ever entered into our database upon the purchase of a product, the participation of our newsletter or the request for an information pack.

No one will ever ‘spam’ you because they have obtained information about you from us. We undertake to remove any or all of your information from our database immediately upon your request. You can at anytime unsubscribe or remove yourself from any of our email newsletters or postal mail outs.

Winter Gardenz reserves the right to retain customer purchase history in the event that it may be used for the purposes of a warranty claim.

Our site uses a secure order page for customers to place orders. We collect customers contact information (such as email addresses), delivery information (physical address) and financial information (credit card numbers) This information is used to send orders to our customers, make contact with our customers when necessary, and to bill the customer for products and services.

We do not collect personal information without your knowledge, nor do we resell or distribute any site visitor data.

All orders are processed via a Secure Server Link (SSL) Secure mode allows you to pass securely encrypted data over the Internet. Your order information is sent using 128 bit Encryption by PGP Security.

What this means is that your information is 100% safe.

You can enter your credit card number on a secure page and transmit the information over the Internet to a secure server without risk of an intermediary obtaining your credit card information. If you still feel uncomfortable about submitting your details, please contact us by phone or email so we can obtain your details another way.